“My father resided at Katherine House for two years from age 99 until he died peacefully there at the age of 101. He really regarded the place as home, loved the staff, as they did him, and was exceptionally well cared for in his final days including nursing care which was highly professional and delivered in a very respectful and loving way. The management staff were also really helpful throughout his stay, the food was good and the kitchen staff lovely and the building and grounds superb – we enjoyed some beautiful times in the gardens. The home never felt or smelt like a residential home.”

“Thanks so much for helping Mum with the iPad. I did not think I would ever be getting emails from my 86-year-old Mum so it’s amazing to get her email and I know she could never have done it without you, so thanks so much.”

“Thank you to the staff at Katherine & Griffiths House for the fantastic care they give my Mum and the other residents. Wonderful at the best of times but in these difficult times, truly outstanding. You are heroes and I can’t thank you enough or tell you how much we really appreciate you.”

“Thank you so much for doing a really wonderful job of looking after my Mum. I love her very, very much. She is a very special woman and the way you look after her, care for her, help her out with Zoom calls is just marvellous.”

“I would like to say a big thank you to all of the staff in Katherine House for their continued cheerful support and in this very difficult time. The extra support for carrying out Skype calls, uploading photos, extra activities and even managing to get their hair done is much appreciated. You are certainly a multitalented team.”

“Every time I have spoken to Mum throughout this ‘lockdown’ she has seemed very happy and comments on her busy days rather than when she lived independently and frequently commented on her long days.”

times. When I speak with Mom, she often refers to the activities you offer each day and these become a point of conversation for us.”

“This is a lovely modern care home, set in a nice peaceful position, the staff are wonderful and the rooms are well appointed. This was Gran’s second stay at Katherine House, making our choice of home more easy, as we knew she would be well cared for by the very attentive staff.”

“As a first care home following my mother’s loss of sight, it was important to choose very carefully. Katherine House staff are simply the best! A good management team and truly caring care staff helped make my mother’s transition from being mostly independent to requiring supported care as easy as possible in what is a difficult time for both resident and their families. The atmosphere was cheerful, safe, clean, and very caring, and Mum felt valued, respected and loved by all. I wouldn’t hesitate to recommend this wonderful home.”

“My Mum had been at a previous care home, but I felt that it wasn’t a great fit. This Care Home was a complete contrast. The smaller home style setting suited Mum much better, and the real difference was the staff. I felt that they genuinely cared for Mum and that was a huge comfort over the months,particularly as Mum’s dementia worsened. I knew she was safe and warm and that everyone at the home was doing their very best to keep her as well and engaged as possible in the circumstances. Staff sent regular email updates to keep us in the loop with how Mum had been in the week, which was particularly useful for my sister who lives abroad. It was lovely to hear positive stories of Mum interacting with staff and during activities. As Mum entered end of life care, they went out of their way to ensure she didn’t need to be moved and was able to spend her last days peacefully and they really looked after me and my family too at a really difficult time for us.”