Mum has been in both Katherine House and now with her dementia in Griffiths House.She has been treated with kindness, love and respect by all during the entirety of her stay to date.My brother and I are deeply grateful that Mum is there and try to support these wonderful people whenever we can.
All staff are friendly and professional. They show great care to my mother and are very sympathetic to her needs as these have increased over this last year.The Well being staff are amazing and provide a wide range of activities. Residents are able to visit places of interest and concerts. There are also concerts etc. within the home for those unable to leave the site.The home is truly a gem.
Mum has been a resident for almost a year and during that time Katherine House staff have been loving, kind, patient, attentive, good fun and extremely hard working. Having been widowed and then trying to live independently, Mum was exhausted, unwell, lonely and had lost all sense of the shape of a normal day, with sleep and mealtimes all over the place. It has taken the best part of this year but she is now much better, with improved health and sleep, engaging in activities provided and being interested in much more than she was. I must particularly praise the staff’s attention to skin health, photographing anything of concern and monitoring closely and moisturising regularly. There is also excellent communication, and clear lines of responsibility so that issues and messages don’t get missed. It has been very hard for all of us losing our Dad/Mum’s husband of 58 years, and Katherine House has made every effort to help her life be as good as it can be. Thank you all very much.
“Mum has been in Katherine House and now with her dementia in Griffiths House. She has been treated with kindness, love and respect by all during the entirety of her stay to date. My brother and I are deeply grateful that Mum is there and try to support these wonderful people whenever we can.”
“My father resided at Katherine House for two years from age 99 until he died peacefully there at the age of 101. He really regarded the place as home, loved the staff, as they did him, and was exceptionally well cared for in his final days including nursing care which was highly professional and delivered in a very respectful and loving way. The management staff were also really helpful throughout his stay, the food was good and the kitchen staff lovely and the building and grounds superb – we enjoyed some beautiful times in the gardens. The home never felt or smelt like a residential home.”
“Thanks so much for helping Mum with the iPad. I did not think I would ever be getting emails from my 86-year-old Mum so it’s amazing to get her email and I know she could never have done it without you, so thanks so much.”
“Thank you to the staff at Katherine & Griffiths House for the fantastic care they give my Mum and the other residents. Wonderful at the best of times but in these difficult times, truly outstanding. You are heroes and I can’t thank you enough or tell you how much we really appreciate you.”
“Thank you so much for doing a really wonderful job of looking after my Mum. I love her very, very much. She is a very special woman and the way you look after her, care for her, help her out with Zoom calls is just marvellous.”
“I would like to say a big thank you to all of the staff in Katherine House for their continued cheerful support and in this very difficult time. The extra support for carrying out Skype calls, uploading photos, extra activities and even managing to get their hair done is much appreciated. You are certainly a multitalented team.”
“Every time I have spoken to Mum throughout this ‘lockdown’ she has seemed very happy and comments on her busy days rather than when she lived independently and frequently commented on her long days.”